The Harvey Hext Trust – A Sibling’s Wish (“us”, “we”) respect the privacy of every person who visits or subscribes to our websites and online publications (“you”) and are committed to ensuring a safe online-experience. This privacy statement outlines the personal data we may collect about you and how we may process it, as well as how our service providers might do the same. This privacy statement also tells you about your rights to control this data.
Responsibility for your data
The Harvey Hext Trust – A Sibling’s Wish is subject to the General Data Protection Regulation and the Data Protection Act 2018.
What personal data do we collect?
- We collect personal data such as your name, organisation and email address in order to reply to your query. This information may be used in conjunction with information we hold against any services that you have signed up for (such as but not limited to, those listed above) where it is appropriate to helpfully reply to your enquiry. This information is used to administer and deliver to you the support you have requested, to operate our sites efficiently and improve our service to you, and to retain records of our business transactions and communications.
Trading in personal data
Some of your personal data may be collected and processed with the intention of providing it to other named organisations (i.e. Colourful Coffins, our memory box provider), but this will only done where you have given your consent at the time of accessing such content or signing up for such an event (separately to this privacy statement).
Our legal process for processing personal data
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, organisations are required to have a legal basis for processing personal data. The legal bases we use for processing data are:
- Legitimate interests for the purposes of fulfilling our activities and the provision of our services.
- Consent when people opt into our mailing lists.
How long do we keep data?
- Personal data that you have submitted as part of an enquiry to us is archived after one calendar year, except in the case where you have received a memory box in which case it will be month after receipt of your memory box
Why we collect data:
We collect, store and process personal data for the following purposes:
- Enquiries to The Harvey Hext Trust – A Sibling’s Wish.
- Services we provide to our customers.
How we use personal data:
Please note that asiblingswish.co.uk (“this site”) might contain links to external. This privacy statement does not cover the activities of such third parties. You should consult those third party sites’ privacy policies for information on how your data is used by them. The Harvey Hext Trust – A Sibling’s Wish does not sell or pass on personal contact details to any organisation and will not do so in future without asking you for a specific opt-in to that scheme.
Collection of personal data
Our primary goal in collecting personal data from you is to give you an enjoyable customised experience whilst allowing us to provide services and features that most likely meet your needs. We only collect personal data from you through data inputted through enquiry forms (if submitted), newsletter subscriptions (if joined) and site usage data. We do give you the option to access our sites’ homepages without subscribing or registering or disclosing your personal data. Please note that we do not intend to collect any personal data from children under thirteen years of age and no child under thirteen should submit any personal data to any of the sites. Should we discover that any such personal data has been delivered to any of the sites, we will remove that information as soon as possible.
Under the GDPR and the Data Protection Act 2018, you have the following rights:
- Right to be informed. This Policy provides you with information in relation to how your data is processed. This ensures that we are transparent about what we will do with the information you supply to us.
- Right to object to the processing that is likely to cause you damage or distress. Where you challenge the accuracy or lawful processing of your information, we will consider this.
- Right to receive an electronic copy of any information you have consented to us holding. You can ask us to provide you with the personal data about you we hold, securely and in a machine-readable format, so it can be moved, copied or transferred to be used across different services or for you to give to another organisation. This is called a subject access request and we will need to verify your identity before giving such information.
- Right to object. We will ensure that we have the right consents in place for sending you information. You can unsubscribe from our mailings and remove your details at any time. If you wish to stop receiving communications from us, you will be able to do so by contacting firstname.lastname@example.org
- Rights related to automated decision making. If there is additional profiling based on the information we hold, then you can object to us making decisions about you based on such processing.
You can make a request at any point by email to email@example.com. We will respond to a request within one month of receipt.
Your personal data is stored on servers in the European Economic Area (EEA). If we share your personal data with any third-party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with current European data-protection legislation.
Information collected at one site may be used by any other The Harvey Hext Trust – A Sibling’s Wish services for the purposes listed above. We may also disclose your personal data to other third parties, including, without limitation, professional advisers, or governmental or State institutions or regulatory authorities, where necessary in order to exercise or defend legal rights or where required by law. We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.
Confidentiality and security of your personal data
We are committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features described above to try to prevent unauthorised access. We have implemented information security policies, rules and technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
All our employees, contractors and data processors (i.e. those who process your personal data on our behalf, for the purposes listed above), who have access to, and are associated with the processing of your personal data, are obliged to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us in line with the standards set out in the GDPR.
Who we share data with:
In line with our contractual obligations we share personal data with third parties who process our data for the purposes of providing services to you, such as Colourful Coffins.
Finally, we will share data with the appropriate authorities (e.g. police, law enforcement agencies and other parties) where we have a legal obligation. For example, for the detection and prevention of fraud, or where data is required in relation to a criminal offence.
We do not sell or share data with any other third parties other than those listed above, covered under the trading data clause and where we use a third party to securely process our data on our behalf.